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  Public Ticket #2816589
LayerSlider for WordPress
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Comments

  • NNH Admin started the conversation

    team,

    we have installed LayerSlider for WordPress but it shows Error.

    "The plugin LayerSlider/layerslider.php has been deactivated due to an error: Plugin file does not exist."

    Kindly check update the status.

    thanks


  • NNH Admin replied

    any update on this ?

  •  73
    John replied

    Hello,

    The error message indicates that some of the plugin files are missing. It's not clear how or why, but it might be due to a corrupted download or install. Please try to delete the installed version, then re-download LayerSlider from account.kreaturamedia.com, then install with the freshly downloaded copy.

    If this doesn't help, it's likely a web server configuration issue probably affecting file permissions. In that case, you should try to install LayerSlider via FTP. You can find the instructions on the following URL: https://layerslider.com/documentation/#installation

    Best Regards,
    John | Kreatura Dev Team