Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2816589
LayerSlider for WordPress
Closed

Comments

  • NNH Admin started the conversation

    team,

    we have installed LayerSlider for WordPress but it shows Error.

    "The plugin LayerSlider/layerslider.php has been deactivated due to an error: Plugin file does not exist."

    Kindly check update the status.

    thanks


  • NNH Admin replied

    any update on this ?

  •  73
    John replied

    Hello,

    The error message indicates that some of the plugin files are missing. It's not clear how or why, but it might be due to a corrupted download or install. Please try to delete the installed version, then re-download LayerSlider from account.kreaturamedia.com, then install with the freshly downloaded copy.

    If this doesn't help, it's likely a web server configuration issue probably affecting file permissions. In that case, you should try to install LayerSlider via FTP. You can find the instructions on the following URL: https://layerslider.com/documentation/#installation

    Best Regards,
    John | Kreatura Dev Team