Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2811285
ZipArchive for Template Store
Closed

Comments

  • Daniele started the conversation
    June 25, 2021 at 10:31am

    Dear LayerSlider customer service,

    I am trying to use the template store, but my system status says I have the PHP ZipArchive Extension disabled.

    I checked the php configuration of my website and I have the following extensions enabled:

    BZip2 Support - ZIP-based phar archives - gzip compression - bzip2 compression

    I suppose they aren't enough? What should I ask my hosting service exactly?

    Thanks, Daniele

  •  244
    Kreatura Support replied
    June 25, 2021 at 1:58pm

    Hello Daniele,

    You should check this example link about how to enable the zip archive extension on your server: https://phpyouth.com/blog/how-to-enable-php-modules-in-cpanel

    Other option is that if you contact with your hosting provider about this information and they can help you with the configuration.

    Best Regards,
    Andrea | Kreatura Support Team

  • Daniele replied
    June 28, 2021 at 7:19am

    Hello, I was able to activate it through my provider. 

    Thanks for the help. Daniele

  •  244
    Kreatura Support replied
    June 28, 2021 at 10:39am

    You are welcome!smile.png

    Best Regards,
    Andrea | Kreatura Support Team