Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2797130
Slider only displays while logged into admin
Closed

Comments

  • Daniel started the conversation

    The layerslider displays fine while im logged in, but as soon as I logout it disapears, ive disabled all plugins, I have run a dubug, I have literally tried everything I can think of

  •  244
    Kreatura Support replied

    Hello Daniel,

    Thank you for getting in touch with us!

    I checked your site and as I see there are some jQuery is not defined error. The problem is that, your website loads jQuery with defer attribute, which can cause problems with the plugins. I suggest you to disable this feature and after that the slider should work properly.

    Please check it.

    Best Regards,
    Andrea | Kreatura Support Team

  •   Daniel replied privately
  • Daniel replied

    Thank you for your prompt response, I have disabled the defer feature in some of the plugins but its still only displaying when Im logged in

  •  244
    Kreatura Support replied

    Hello Daniel,

    I checked your site again, but as I see the jQuery still loads with the defer attribute and it cause javascript errors on your site. Did you try to clear your cache?

    Best Regards,
    Andrea | Kreatura Support Team

  • Daniel replied

    Yes ive cleared my cache ive tried different browsers

  • Daniel replied

    i installed Async JavaScript plugin and it works in Chrome but noton mobile or FF. Installed Speed Booster Pack and all working ok thanks

  •  244
    Kreatura Support replied

    You are welcome and thank you for your feedback!

    Best Regards,
    Andrea | Kreatura Support Team