Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2782294
Audio in Video
Closed

Comments

  • B Bender started the conversation

    Videos are hosted in the WP Media Gallery.

    Every time the video gets unmuted, the top left Icon disappears and visitors using Safari (both iOS and Mac OS X) are unable to mute the video again.

    For now I have set the videos permanently on mute due to complaints.

    Is it possible to keep the Button permanently?

  •  244
    Kreatura Support replied

    Hello,

    Thank you for getting in touch with us!

    Unfortunately, it is not possible with the current settings of LayerSlider.
    If you disable the Slider settings / Video / Remember unmute state and set the video to muted, the unmute icon will always reappear after slide changing.
    We may include a toggle feature for the mute/unmute in a future version of the plugin.

    Thank you for your suggestion!

    Best Regards,
    Andrea | Kreatura Support Team

  • B Bender replied

    Hi Kristof,

    thanks for your quick reply and the info. I will keep it unmuted for now.

    Would be cool if that feature would be added someday.


    Regards,

    Benny Bender

  •  244
    Kreatura Support replied

    You are welcome and thank you for your feedback!

    Best Regards,
    Andrea | Kreatura Support Team