Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2778791
Pacchetto popup layersliders WebshopWorks
Closed

Comments

  • Società Agricola ARTE srl started the conversation
    May 17, 2021 at 1:14pm

    Salve, ho acquistato a 11$ il pacchetto popup webshopworks layersliders ma non abbiamo ricevuto nulla. Non trovo nulla nella mia area ne sulla mail. La mail è [email protected]


    Come facciamo? 

    Attendo vostre

    Massimo Borrelli

  •  244
    Kreatura Support replied
    May 17, 2021 at 1:19pm

    Hello,

    Thank you for getting in touch with us!
    Could you please send me the email address which you use for the purchase?
    If you pay with PayPal, then the webshopworks popup license is related to your PayPal email address.

    Best Regards,
    Andrea | Kreatura Support Team

  • Società Agricola ARTE srl replied
    May 19, 2021 at 10:01am

    Salve la mail di acquisto è [email protected]. Abbiamo anche ricevuto la fattura (in allegato) ma non sappiamo da dove scaricarlo.

    Come procediamo?

  •  244
    Kreatura Support replied
    May 19, 2021 at 10:30am

    Hello,

    Thank you for the answer!

    I've transfered your license from [email protected] to your main email address, so now you will see the webshopworks popup templates in your account / downloads tab. Please check it.

    Best Regards,
    Andrea | Kreatura Support Team