Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2772638
Layout and formatting
Closed

Comments

  • Leigh started the conversation
    May 10, 2021 at 7:20am

    Hello.

    My home page has mainly layerslider animations, which have worked fine for some time now.

    However, recently, the images stopped loading on mobile devices. I have checked an android phone using chrome, and an iPhone using Safari. Both load text, but not images, as shown in the attached screenshot.

    The images load fine on desktop devices, even when the window is scaled to a smaller phone resolution.

    Can you help please?
    Thank you


  • Leigh replied
    May 10, 2021 at 7:32am

    Never mind...

    I realised that the images were being blocked by the CloudFlare Image Optimisation setting from the wordpress cloudflare plugin...

  •  244
    Kreatura Support replied
    May 10, 2021 at 11:55am

    Hello,

    Thank you for your feedback!
    I'm glad that you've managed to solve this issue.

    Best Regards,
    Andrea | Kreatura Support Team