Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I have a 20+ page section of my website that serves as a "digital program" for my festival this year. I am adding ads and placing them in the Layer Sliders as they come in. When I look at the pages they look great and the new slides show up. When I look at the site on a different computer or a private browser, I don't see the new ads. Only the old ones. The slide show isn't updating. I have to manually edit each page, and make a small change so I can update the page to get the new slides to load. This seems odd.
Any ideas how to fix this?
Hello Brian,
Thank you for getting in touch with us!
Probably this issue caused by a 3rd party cache plugin. You should try to clear / purge the cache on your site after you've made modifications. There is a slider markup caching in LayerSlider too, which you can disable or empty in the LayerSlider / Options / Advanced tab.
Best Regards,
Andrea | Kreatura Support Team
Thanks. I checked and the cache option is deselected inside the LayerSlider options. Very strange.
Hello Brian,
Thank you for your feedback!
Which cache plugin do you use? Did you try to clear it after modify a slider?
Best Regards,
Andrea | Kreatura Support Team
I don’t use a cache plugin but I think it might have something to do with CloudFlare.
Thank you for your feedback!
Best Regards,
Andrea | Kreatura Support Team