Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2765570
cannot upload the slider into wordpress
Closed

Comments

  • Wayne Todd started the conversation
    May 1, 2021 at 11:52am

     i keep getting errors when trying to upload into wordpress , never had this problem with any other uploaded plugin before

  •  244
    Kreatura Support replied
    May 3, 2021 at 8:33am

    Hello Wayne,

    Thank you for getting in touch with us!
    Could you please send me some screenshot about this issue?

    Best Regards,
    Andrea | Kreatura Support Team

  •   Wayne Todd replied privately
  •  244
    Kreatura Support replied
    May 3, 2021 at 12:57pm

    Hello,

    Thank you.
    You should contact with your hosting provider about this problem. Probably it cause by your server configuration, for example an upload limit problem.

    Best Regards,
    Andrea | Kreatura Support Team