I have updated our Layerslider plugin after using the "free with theme" version. I purchased a license, and followed instructions to activate and update. Now, when I go back to edit previous sliders, I cannot seem to make any changes. help please.
Please try to clear your browser cache or check the editor in incognito mode / other browser. If it still not works, then please send me a wordpress admin temporary to your site and I will check it.
Did you set background image for the slides? The slide transitions are related to the background images. If yes, but is still not working, then could you please send me a wordpress admin temporary to your site? Thank you, in advance.
I have updated our Layerslider plugin after using the "free with theme" version. I purchased a license, and followed instructions to activate and update. Now, when I go back to edit previous sliders, I cannot seem to make any changes. help please.
Hello Patti,
Thank you for getting in touch with us!
Please try to clear your browser cache or check the editor in incognito mode / other browser.
If it still not works, then please send me a wordpress admin temporary to your site and I will check it.
Best Regards,
Andrea | Kreatura Support Team
Thank you - clearing my browser cache fixed it!
I thought everything was working now, but I cannot change the transition between slides.
Hello Patti,
Did you set background image for the slides? The slide transitions are related to the background images.
If yes, but is still not working, then could you please send me a wordpress admin temporary to your site?
Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team