Okay
  Public Ticket #2726049
Layerslider
Closed

Comments

  • Stichelmans started the conversation
    March 19, 2021 at 7:39pm

    Hello, I've just downloaded the layerslider. But you're only suggesting implementation with WordPress and I don't work with this software. I'm using DreamWeaver (Adobe) to build my site from scratch. So can you please send me an installation guide for this use ? Thanks for your answer. Best regards, Nathalie

    I've just noticed that I've downloaded the wrong tool. I should have downloaded the JQuery one. Can I please ask for a refund ?

  •  244
    Kreatura Support replied
    March 22, 2021 at 8:48am

    Hello,

    Thank you for getting in touch with us!

    We've accepted your refund request, the amount will appear on your card in some workdays.

    Best Regards,
    Andrea | Kreatura Support Team

  • Stichelmans replied
    March 22, 2021 at 7:44pm

    Hello Kristof,

    Thank you very much. I appreciate you make this effort, since it was my mistake.

    Maybe I will need some help to install the JQuery version but for the moment I can handle it.

    I'm looking forward to the refund.

    Best regards,

    Nathalie

  •  244
    Kreatura Support replied
    March 22, 2021 at 8:41pm

    You are welcome!

    Best Regards,
    Andrea | Kreatura Support Team

  • Online MBA replied
    March 23, 2021 at 8:03am

    Dear Sir/Madam, I got theme from envato for https://kingsedu.ac and There is error in my layerslider code is not activate. I didn't use anywhere you can check. same error in https://mybeta.ca Also.

  •  244
    Kreatura Support replied
    March 23, 2021 at 11:18am

    Hello,

    Please open a separate support ticket with some more details and a screenshot about your LayerSlider WP -> Options -> System Status tab. Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team