Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hello, I've just downloaded the layerslider. But you're only suggesting implementation with WordPress and I don't work with this software. I'm using DreamWeaver (Adobe) to build my site from scratch. So can you please send me an installation guide for this use ? Thanks for your answer. Best regards, Nathalie
I've just noticed that I've downloaded the wrong tool. I should have downloaded the JQuery one. Can I please ask for a refund ?
Hello,
Thank you for getting in touch with us!
We've accepted your refund request, the amount will appear on your card in some workdays.
Best Regards,
Andrea | Kreatura Support Team
Hello Kristof,
Thank you very much. I appreciate you make this effort, since it was my mistake.
Maybe I will need some help to install the JQuery version but for the moment I can handle it.
I'm looking forward to the refund.
Best regards,
Nathalie
You are welcome!
Best Regards,
Andrea | Kreatura Support Team
Dear Sir/Madam, I got theme from envato for https://kingsedu.ac and There is error in my layerslider code is not activate. I didn't use anywhere you can check. same error in https://mybeta.ca Also.
Hello,
Please open a separate support ticket with some more details and a screenshot about your LayerSlider WP -> Options -> System Status tab. Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team