Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hi,
I'm using a dynamic layer to embed a video in my slider. But when the user advances the slider, the video and audio keeps playing. Obviously, this is not a desirable result. How to I get the video to pause when the user moves to the next slide?
Bill
I pay for tech support here. Do you intend to address my question?
I paid for customer support. Where the hell is my customer support?
I am at a loss. I am PAYING for customer support yet half my tickets routinely go ignored? I look at your community tickets and there are very few, so I can't imagine you are overwhelmed.
Hello Bill,
I've answered to your other tickets, please check them.
Best Regards,
Andrea | Kreatura Support Team