Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2709457
Fatal Error
Closed

Comments

  • Bagus Ferdiansyah started the conversation

    This plugin throwing this error. It runs on PHP 7.3 on Apache server.

    Fatal error: Uncaught Error: [] operator not supported for strings in /home/oohhrl569eij/public_html/wp-content/plugins/layerslider/includes/slider_markup_init.php:86 Stack trace: 

    #0 /home/oohhrl569eij/public_html/wp-content/plugins/layerslider/wp/shortcodes.php(40): include() 
    #1 /home/oohhrl569eij/public_html/wp-includes/shortcodes.php(343): layerslider_init(Array, '', 'layerslider') 
    #2 [internal function]: do_shortcode_tag(Array) 
    #3 /home/oohhrl569eij/public_html/wp-includes/shortcodes.php(218): preg_replace_callback('/\[(\[?)(layers...', 'do_shortcode_ta...', '[layerslider id...') 
    #4 /home/oohhrl569eij/public_html/wp-content/plugins/js_composer/include/helpers/helpers.php(240): do_shortcode('[layerslider id...') 
    #5 /home/oohhrl569eij/public_html/wp-content/themes/Total/vc_templates/vc_column_text.php(70): wpb_js_remove_wpautop('<p>[layerslider...', true) 
    #6 /home/oohhrl569eij/public_html/wp-content/plugins/js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(271): require('/home/oohhrl569...') 
    #7 / in /home/oohhrl569eij/public_html/wp-content/plugins/layerslider/includes/slider_markup_init.php on line 86

  •  244
    Kreatura Support replied

    Hello,

    Thank you for getting in touch with us!

    Our plugin is compatible with PHP 7.3. Which version do you use?

    I suggest you to update LayerSlider to the latest version, which is the 6.11.6 and it if the error still persist then please let me know.
    https://layerslider.kreaturamedia.com/documentation/#updating

    Best Regards,
    Andrea | Kreatura Support Team