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  Public Ticket #2707245
Exit intent
Closed

Comments

  • Richard started the conversation
    March 2, 2021 at 10:50am

    Currently the exit intent is pretty broad. I would expect it only to fire when the mouse goes to either:

    1. tab close
    2. browser close

    But the pop up fires at any move above the webpage area.

    This becomes too spammy for people who just switch back and forth and have no exit intent.

    Could you change this behavior or add a setting to be able to adjust it?

    That being said, I love the slider extentsion, and I love the fast that it integrates with the popups.

    With kind regards,

    Richard van Oosterhout
    Identitycraft

  •  244
    Kreatura Support replied
    March 2, 2021 at 12:42pm

    Hello Richard,

    Thank you for getting in touch with us!

    It is not possible to modify the exit-intent feature as you mentioned.  Once the mouse leave the container then it is not possible to follow it. 

    It is the best-practice for the exit-intent feature, because the users can change the website by url, back button, bookmark etc.


    Best Regards,
    Andrea | Kreatura Support Team