Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2706959
Layserslider not showing
Closed

Comments

  • stevenro started the conversation

    Hi

    After publishing pages with Layerslider it first worked as expected, but later we found that it does not show up other than with a blank, white field. We have tested it on Chrome and Edge. WP is updated to 5.6.2. I use Elementor /PRO.

    Any ideas?

    Sincerely, Steven Jaeger

  •  244
    Kreatura Support replied

    Hello Steven,

    Thank you for getting in touch with us!
    Did you solve this issue? As I see now the slider works properly on your website.
    If not, then how can I reproduce this problem?

    Best Regards,
    Andrea | Kreatura Support Team

  • stevenro replied

    Hi and thank you for reaching out.

    I have deactivated plugins one by oneĀ and just learnedĀ that Sitegrounds own plugin - SG optimizer, seem to create this issue. Also the same plugin seem to interupt one other plugin - a image comparison plugins from Crocoblock. So you're right - it looks like this matter is solved.

    Thank you, stay safe.

    Sincerely, Steven

  •  244
    Kreatura Support replied

    You are welcome and thank you for your feedback!

    Best Regards,
    Andrea | Kreatura Support Team