Comments Andreas Rupek started the conversationFebruary 22, 2021 at 8:33amI have insert a video inside a layer, but there is no sound. Volume is set to 100 or Auto, result is the same, no sound. What do I have to do? 244Kreatura Support repliedFebruary 22, 2021 at 10:34amHello Andreas,Thank you for getting in touch with us!Unfortunately, it is not possible to add sound for a video by default, because Google and other browsers prevent autoplay if the video is not muted. You can read more about the autoplay policy on this link:https://developers.google.com/web/updates/2017/09/autoplay-policy-changesBest Regards,Andrea | Kreatura Support Team Sign in to reply ...
I have insert a video inside a layer, but there is no sound. Volume is set to 100 or Auto, result is the same, no sound. What do I have to do?
Hello Andreas,
Thank you for getting in touch with us!
Unfortunately, it is not possible to add sound for a video by default, because Google and other browsers prevent autoplay if the video is not muted. You can read more about the autoplay policy on this link:
https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
Best Regards,
Andrea | Kreatura Support Team