Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I have insert a video inside a layer, but there is no sound. Volume is set to 100 or Auto, result is the same, no sound. What do I have to do?
Hello Andreas,
Thank you for getting in touch with us!
Unfortunately, it is not possible to add sound for a video by default, because Google and other browsers prevent autoplay if the video is not muted. You can read more about the autoplay policy on this link:
https://developers.google.com/web/updates/2017/09/autoplay-policy-changes
Best Regards,
Andrea | Kreatura Support Team