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  Public Ticket #2678349
Empty Update Zip file
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  • Mike started the conversation

    FYI - I updated Layerslider for WP from my plugin page.  It failed because the zip file returned empty.  It broke my existing working layersliders.  I did get it fixed by manually downloading the Zip file from my Account page and installing it manually.  WP does say the file already exists and to continue it recommends backing up my site. When I selected to reinstall, it deletes the existing info, but the database layouts and images still exist.  

  •  244
    Kreatura Support replied

    Hello Mike,

    Thank you for your feedback!
    If you have any question or problem, feel free to ask.

    Best Regards,
    Andrea | Kreatura Support Team