Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
FYI - I updated Layerslider for WP from my plugin page. It failed because the zip file returned empty. It broke my existing working layersliders. I did get it fixed by manually downloading the Zip file from my Account page and installing it manually. WP does say the file already exists and to continue it recommends backing up my site. When I selected to reinstall, it deletes the existing info, but the database layouts and images still exist.
Hello Mike,
Thank you for your feedback!
If you have any question or problem, feel free to ask.
Best Regards,
Andrea | Kreatura Support Team