Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I tried exporting a WP Slider and I get the following error message:
"There has been a critical error on this website. Please check your site admin email inbox for instructions. Learn more about debugging in WordPress."
I looked in the error_log and did not see any issues.
Can you help me successfully export a slider?
Thanks. Jonathan Malone
Hello Jonathan,
Thank you for getting in touch with us!
Could you please send me a screenshot about your LayerSlider WP -> Options -> System Status tab?
Best Regards,
Andrea | Kreatura Support Team
Thanks for your quick reply. Attached is the screen shot. Seems like I need the PHP ZipArchive extension. Can you tell me how I can get/install that? My site is hosted by GoDaddy. Thanks. Jonathan
Hello Jonathan,
You should check this link about how to update ZipArchive extension:
https://www.hawkdive.com/how-to-enable-php-zip-archive-module-on-godaddy/
If you don't succeed with it then you should contact with your hosting company, they should help with it.
Best Regards,
Andrea | Kreatura Support Team
Thanks, Kristof -- that solved my issue.
I was able to install the ZipArchive extension and now the export / 9import works!
Appreciate your help.
Jonathan
You are welcome!
Best Regards,
Andrea | Kreatura Support Team