Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hello,
I have a problem with WP Layerslider in my page after update to wordpress 5.6.
Before that, I used a wplayerslider widget, which was bundled with my theme. But I decided to buy directly from your site, because I want to have updates.
Unfortunately after update to wordpress 5.6 my banner created in wp layerslider doesn't appear. The only option to display the banner is to use a plugin "Enable jQuery Migrate Helper".
Could you please help me to solve the problem? I dont want to use plugin "Enable jQuery Migrate Helper"
Greetings
Marek Busza
Hello Marek,
Thank you for getting in touch with us!
If you could disable the Enable jQuery migrate for testing, then I will check your site to see what cause this issue. In this case, please let me know.
Best Regards,
Andrea | Kreatura Support Team
Hello Kristof,
I disabled Enable Jquery widget. You can test now :)
On the occasion of disabling the Enable Jquery widget, I found that the problem was another widget, ie Autoptimize. It blocked the correct display of the banners. After disabling this plugin, everything works fine.
Sorry for the confusion and thank you for your help :)
Greetings
Thank you for your feedback!
Best Regards,
Andrea | Kreatura Support Team