Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2660753
Mypposed to make my website look beautiful but it seems there is an error and I dont know why is it. One of the issues is that I purchsed my theme Morpheus with envato
Closed

Comments

  •   Tania started the conversation
  •  244
    Kreatura Support replied
    January 18, 2021 at 1:03pm

    Hello Tania,

    Thank you for getting in touch with us!

    1. As I see in our system, LayerSlider has activated on your site and you use the latest version of the plugin.
    Our plugin works well with any theme. 

    2-3. Could you please send me some screenshot / video about this issue? Which page can I reproduce them and which browser, device did you use for testing?

    4. Your contact form is not related to our plugin. You should contact with the developer of your theme or the contact form plugin, they should help you to solve this issue.

    Best Regards,
    Andrea | Kreatura Support Team