Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
bought something and need it cancel
Hello,
Thank you for getting in touch with us!
What is the problem with the plugin? Maybe I can help you with it.
Are you sure you don't want to use it on your websites?
Best Regards,
Andrea | Kreatura Support Team
I’m sure. Couldn’t find the plug in, it was taking too long to figure out so I managed to do without it. I would like to cancel the purchase and get a refund
hello??
Hello Denise,
Thank you for the answer!
You can download the plugin from our website with your account.
https://account.kreaturamedia.com/
As I see your purchase is related to this email address: [email protected]
Best Regards,
Andrea | Kreatura Support Team
I do not want to download it. I need a cancelation and a refund.
Hello,
We accepted your refund request. The amount will appear on your card in some workdays.
Best Regards,
Andrea | Kreatura Support Team