Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2630120
Slider button not working on mobile
Closed

Comments

  • Bob Lee started the conversation
    December 13, 2020 at 12:48am

    Hi. The button is not working on mobile. Also, the color of the button doesn't change when I change the color. It shows up as the original orange on mobile when it's supposed to be yellow.

    I tried the solution posted in a previous ticket about disabling the next prev buttons on hover but that didn't fix it.


  • Bob Lee replied
    December 13, 2020 at 3:31pm

    The issue is changes to the slider are not being updated on mobile. I've cleared the cache in the slider options and cleared the browser cache but no luck. How can I clear the mobile cached slider?

  • Bob Lee replied
    December 13, 2020 at 5:49pm

    You can close this ticket. I didn't realize there was a mobile specific button layer.

  •  244
    Kreatura Support replied
    December 14, 2020 at 9:18am

    Hello Bob,

    Thank you for your feedback!

    I'm glad that you have managed to solve this problem.

    If you have any other question, feel free to ask.

    Best Regards,
    Andrea | Kreatura Support Team