Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2624767
LayerSlider doesn't show
Closed

Comments

  • Lisa Herbers started the conversation
    December 8, 2020 at 9:47am

    After installing the newest version of Layerslider for Wordpress (6.11.2), the slider on the homepage disappaered. In the source code it seems like the file of the slider is still there but the slider doesn't show. The websites PHP Version is 7.3.21. 

  •  244
    Kreatura Support replied
    December 8, 2020 at 11:09am

    Hello Lisa,

    Thank you for getting in touch with us!

    I checked your website and as I see there are some javascript error on your site which is not related to LayerSlider, but probably it cause this problem with the initialization. You should fix them and after that the slider should work properly. 

    5404588733.png

    Best Regards,
    Andrea | Kreatura Support Team

  • Lisa Herbers replied
    December 8, 2020 at 3:37pm

    Hello Kristof,

    Thank you very much!
    Do you know a way to fix the javascript even without any code editing experience? Is there maybe a plug-in that can fix the problem? 

  •  244
    Kreatura Support replied
    December 8, 2020 at 3:42pm

    Hello Lisa,

    As I see there are older version of jQuery codes in your custom.js.
    You should try this plugin for example: https://wordpress.org/plugins/enable-jquery-migrate-helper/

    Best Regards,
    Andrea | Kreatura Support Team