Public Ticket #2601473
No working on Apple devices


  • Alexis started the conversation


    The slider works well on Android and Windows. But it doesn't work on Apple devices (Safari and Google Chrome). Can you have a look, or tell me what I have to do to resolve this issue.



  •  93
    Kristof replied

    Hello Alexis,

    Thank you for getting in touch with us!

    As I see the problem with the slider is that it was imported incorrectly, not all images can load properly and the preloader hangs on this. You should try to re-import it, and if you still have a problem (testing the newly imported slider now), then please check the LayerSlider WP -> Options -> System status tab and send me a screenshot about it.

    Best Regards,
    Kristof Molnar | Kreatura Support Team