Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2592345
jumping
Closed

Comments

  • morph started the conversation

    Hi I am using the play by scroll in my page.

    When I reach to the section, it is jumping and adjusting the slide before it starts. it is not a smooth  start.

  •  244
    Kreatura Support replied

    Hello Morph,

    Thank you for getting in touch with us!
    Could you please send me a screenvideo or some screenshot about the issue?
    How can I reproduce it? Which device and browser do you use for testing?

    Best Regards,
    Andrea | Kreatura Support Team

  • morph replied

    Hi,

    You can find it in below link:

    https://www.affordablehousing.global/test/

    Using Dell Alienware Laptop with Latest Chrome browser.

    when you scroll down, first it passes the slide and then it jumps up and adjusts itself. the same happens it scroll up.


  •  244
    Kreatura Support replied

    Hello,

    Thank you.

    Now I see the jumping which you mentioned in your first message.

    Unfortunately, it is not possible remove this movement of the play by scroll feature.

    We are planning to completely rewrite this function and add some more options to it in one of the future versions. Thank you for your patience!

    Best Regards,
    Andrea | Kreatura Support Team