Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2590014
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Comments

  • John started the conversation
    November 3, 2020 at 9:28pm

    I have been using the theme, which was bundled in my betheme site. I bought a new license today so that I can upgrade it in the theme. When trying to install, I am getting an error: The package could not be installed. 

  • John replied
    November 3, 2020 at 9:43pm

    I figured it out. Had to unzip the file to find the installable zip folder.  JS

  •  244
    Kreatura Support replied
    November 4, 2020 at 8:31am

    Hello John,

    Thank you for your feedback!
    If you have any other question, feel free to ask.

    Best Regards,
    Andrea | Kreatura Support Team