Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2574449
Double purchase
Closed

Comments

  • Kelsang Khacho started the conversation

    I accidentally made a double purchase, and therefore have two licenses. I would like a refund for one of them.

    thank you.

  •  244
    Kreatura Support replied

    Hello Kelsang,

    Thank you for getting in touch with us!

    We accepted your refund request, the amount will appear on your card in some workdays.

    Best Regards,
    Andrea | Kreatura Support Team