Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2564230
Unresponsive interface and issues displaying sliders wordpress 5.5.1–fr_FR
Closed

Comments

  •  1
    Philo started the conversation

    Since the update of Wordpress 5.5.1 FR, the sliders are no longer displayed on the home page. Instead, there is a large white. We installed the Enable jQuery Migrate Helper plugin of the WordPress Team, but it still doesn't work. We don't know how to fix it.

  • David replied

    Same here!

  •  244
    Kreatura Support replied

    Hello,

    Thank you for getting in touch with us!

    I checked your website and as I see there are some javascript issues in the console(CTRL + Shift + I), which is not related to LayerSlider but probably it cause an issue with the initialization. You should fix them and after that the slider should work properly.

    Uncaught TypeError: $(...).waypoint(...).waypoint is not a function

    Please check it.

    Best Regards,
    Andrea | Kreatura Support Team

  • David replied

    Thank you, I resolved the issue by downgrading to 5.4.2.

  •  244
    Kreatura Support replied

    You are welcome!

    Best Regards,
    Andrea | Kreatura Support Team