Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
I could already solve it. Thanks
Same here our site does not display anything after updating WP to the latest version.
Hello,
Thank you for getting in touch with us!
Could you please send me a link to your site? I would like to check it.
Best Regards,
Andrea | Kreatura Support Team
executiveithelp.com
Hello David,
Your access to this site has been limited by the site owner.
Could you please remove Hungary from your blacklist? My IP address is the following: 94.248.209.90
Best Regards,
Andrea | Kreatura Support Team
The country is unblocked now.
Hello David,
Thank you.
I checked your site and as I see in the console( CTRL + Shift + I ), there are some javascript issue on your site which is not related to LayerSlider but probably it cause this issue with the initialization. You should fix them and after that the slider should work properly.
The errors are related to these files:
https://www.executiveithelp.com/wp-content/themes/maxima-v1-09/javascript/jquery.fancybox.js?ver=1.0
https://www.executiveithelp.com/wp-content/themes/maxima-v1-09/javascript/gdl-scripts.js?ver=1.0
I suggest you to contact with your theme developer about how to solve these problems.
Best Regards,
Andrea | Kreatura Support Team
Thank you, I resolved the issue by downgrading to 5.4.2.
You are welcome!
Best Regards,
Andrea | Kreatura Support Team