Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2561298
Purchase code invalid
Closed

Comments

  • Martin started the conversation
    October 6, 2020 at 11:45am

    Hi There,

    Please help, I have purchased this License Key & I changed my website. Now the code is not working?

    Kind Regards

    Martin

  •  244
    Kreatura Support replied
    October 6, 2020 at 12:08pm

    Hello Martin,

    Thank you for getting in touch with us!
    Could you please send me a screenshot about the error when you try to activate the plugin and your LayerSlider WP -> Options -> System Status tab? 

    Best Regards,
    Andrea | Kreatura Support Team

  • Martin replied
    October 6, 2020 at 12:15pm

    Please find attachment requested.

  •  244
    Kreatura Support replied
    October 6, 2020 at 12:51pm

    Hello Martin,

    Thank you for the answer!
    The problem is that, you try to activate the Revolution Slider which is not related to our company.
    Our plugin is the LayerSlider. You should check this link about how to activate it:
    https://layerslider.kreaturamedia.com/documentation/#activation-howto

    Best Regards,
    Andrea | Kreatura Support Team

  • Martin replied
    October 6, 2020 at 1:31pm

    Thank you Kristof!!!

  •  244
    Kreatura Support replied
    October 6, 2020 at 1:33pm

    You are welcome!

    Best Regards,
    Andrea | Kreatura Support Team