Okay
  Public Ticket #2537458
code approval
Closed

Comments

  • william brijaldo started the conversation

    bought the layers slider and it turns out that today it tells me that I need activation approval I don't know what the problem is I need it to be resolved asap, thanks

  •  244
    Kreatura Support replied

    Hello William,

    Thank you for contacting with us!

    To fight against piracy and other forms of misuse, our systems are monitoring for suspicious activities. When our systems detect such activities associated with a license key, LayerSlider might prompt you for an activation approval. The usual patterns we're monitoring for include:

    - Unusually high number of activation attempts within a short time frame;

    - Consistently reoccurring activation attempts on the same sites

    We've now approved your activation attempt and the next time you try to use your license key will work as intended.

    Best Regards,
    Andrea | Kreatura Support Team