Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hi,
I've just installed the Layerslider on my website. Works perfect on Safari, but on Chrome and Opera it doesn't show the content (videos). So what can I do to fix this issue?
Notice: The text is visible (in white so it doesn't show - but you can se the "call to action" - button). Added image instead and it worked perfectly.
Hello Fredrik,
Thank you for getting in touch with us!
I checked your homepage and as I see the image url is wrong, it gives a 404 error.
Could you please send me a wordpress admin temporary to your site? I would like to check your slider configuration. Where I can check the video slider?
Best Regards,
Andrea | Kreatura Support Team
Hi again,
I solved the issue by putting the videos on Vimeo and then embedded them into the layerslider. First I hade used the videos from the Wordpress media gallery, which worked fine for Safari but not for Chrome. I still wonder why?
Hello Fredrik,
Thank you for your feedback!
I tried to login your site but Jetpack has locked your site's login page and it requests an email address.
Please show me an example page where you try to use self-hosted embed video in the slider and i will check it. Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team