Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2527760
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Comments

  • serenella started the conversation

    Hi i don't see the thumbnail.

    Please help me

  •  244
    Kreatura Support replied

    Hello Serenella,

    Thank you for getting in touch with us!
    What did you modify since it work?
    Could you please send me a wordpress admin temporary to your site?
    I would like to check your slider configuration.Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team

  • serenella replied

    Hello

    http://arkestart.it/presentazione/wp-admin

    sere

    Elisa2020*

  • serenella replied

    Please help me the plugin not purge the cache....

  •  244
    Kreatura Support replied

    Hello Serenella,

    Thank you for the access.
    The issue caused by the SG Optimizer lazy load feature. I disable that option and it solve the issue with the thumbnails. Please check it. 

    Best Regards,
    Andrea | Kreatura Support Team

  • serenella replied

    Hello Kristof 

    thanks for thumbnail. In this slider i have set the ORIGAMI effect but i don't see it....please help me?

  •  244
    Kreatura Support replied

    Hello Serenella,

    It caused by the Rinvia il blocco di visualizzazione JS feature of the SG Optimizer plugin.
    I disabled that and now the origami transition works properly, please check it.

    Best Regards,
    Andrea | Kreatura Support Team

  • serenella replied

    Ok the last Kristof....the > next button  and the <  return button  it's possible to move from hover slide to background windows? and it's possible to have only the > <  without background circle? 

  •  244
    Kreatura Support replied

    Hello Serenella,

    The style of the navigations are based on the selected skin. ( Slider settings / Appearance / Skin )
    It is not possible to achieve the features which you mentioned with this theme.
    You should select an other, modify your actual skin or create a new one. The LayerSlider WP skin editor offers you a graphical way on your WP admin area to modify LayerSlider skins without the need to work with files on FTP. The Skin Editor automatically detects additional content, so you can customize skins from other sources as well. https://layerslider.kreaturamedia.com/documentation/#skin-editor

    You can reach the Skin Editor by clicking to Options in LayerSlider WP side menu. Please note, that editing a skin requires some basic CSS knowledge.

    Best Regards,
    Andrea | Kreatura Support Team

  • serenella replied

    ok Kristof perfetct. So in the last slide i can to set one form for contact?

  •  244
    Kreatura Support replied

    Hello Serenella,

    Thank you for the answer!
    Layer Slider does not include the newsletter and contact form function from the server side. However, it is possible to add 3rd party plugins to your slider with a shortcode, in this case you should use a html layer.

    Best Regards,
    Andrea | Kreatura Support Team