Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2526510
cannot save any changes
Closed

Comments

  • Bryant Medina started the conversation
    September 2, 2020 at 3:52pm

    I cannot save changes, remain slider and I get an error message regarding server settings.  Any ideas?

  •  244
    Kreatura Support replied
    September 3, 2020 at 7:04am

    Hello Bryant,

    Thank you for getting in touch with us!
    Could you please send me a screenshot about your LayerSlider WP -> Options -> System Status tab?
    If you create a new slider, then you can save it? Probably it is a server limitation problem. You should enable the debug mode and check the PHP error logs too see what cause this problem.
    https://wordpress.org/support/article/debugging-in-wordpress/

    Best Regards,
    Andrea | Kreatura Support Team

  • Bryant Medina replied
    September 3, 2020 at 1:19pm

    Apparently it seemed to correct it self.

  •  244
    Kreatura Support replied
    September 3, 2020 at 1:33pm

    Thank you for your feedback!
    If you will have any other question, feel free to ask.

    Best Regards,
    Andrea | Kreatura Support Team