Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Hi there,
the slider on our homepage has got an issue on mobile: the buttons have to be clicked twice in order to work... any suggestions?
Thanks, Paolo
Hello Paolo,
Thank you for getting in touch with us!
Could you please send me a wordpress admin temporary to your site or export your slider and send it to me?
I would like to check your button configuration. If you attach the slider then please rename it before upload because Ticksy couldn't handle whitespace and '-' characters.
Thank you, in advance.
Best Regards,
Andrea | Kreatura Support Team
Hello Paolo,
Thank you!
You should try to disable the Slider settings / Navigation area / Show Prev & Next buttons on hover option and it will fix this problem. Please check it.
Best Regards,
Andrea | Kreatura Support Team
Bingo! Thanks Kristof
You are welcome!
Best Regards,
Andrea | Kreatura Support Team