Limited availability during the holidays
Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.
We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!
Updates don't work. I installed Enable jQuery Migrate Helper and still don't work. I asked for help and I got the answer that things are ok. I ask for a refund and cancell the purchase. I only purchase your plugin so I stop seeing the request for updates, but that didn't work. Your assistence is useless.
Hello Marta,
Thank you for getting in touch with us!
What's the problem with the updates? I checked your website and LayerSlider works properly.
As I see in our system, you tried to activate this website: avanzimorivet.it but the activation failed.
It cause by that, you have a Personal license which can be used for a single website only and 3 additional development installations. You activated the license on this website: https://www.vetexotic.it/
You can transfer the activation to the other site easily, please check this link in our documentation:
https://layerslider.kreaturamedia.com/documentation/#activation-transfer
Best Regards,
Andrea | Kreatura Support Team