Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2506410
refund
Closed

Comments

  • lishay started the conversation
    August 16, 2020 at 1:10pm

    Hello,

    i bought this plugin and didnt used it, was very hard for me to use it.

  •  73
    John replied
    August 17, 2020 at 2:12pm

    Hi Lishay,

    I'm very sorry to hear that you're having difficulties with LayerSlider.

    Our records show that you've already downloaded, installed and used your purchase code to activate the product and its exclusive features on your website. Given the nature of digital goods, it's not possible to "return" them. Since there have been several months since your purchase, we can't offer you a refund in this case I'm afraid. However, our support staff is ready to help you with any questions you may have about LayerSlider. 

    Thank you for your understanding!

    Best Regards,
    John | Kreatura Dev Team