Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2502476
Slidder only blank
Closed

Comments

  • Valentin started the conversation
    August 12, 2020 at 9:20pm

    Hi,

    Our slidder his now only white...

    COuld you help us, please.

  •  244
    Kreatura Support replied
    August 13, 2020 at 8:03am

    Hello Valentin,

    Thank you for getting in touch with us!

    As I see there is a javascript error on your site, which is not related to LayerSlider but it can cause problem with the initialization of it.
    With the update to WordPress 5.5, a migration tool known as jquery-migrate will no longer be enabled by default. This may lead to unexpected behaviors in some themes or plugins who run older code. You should try this plugin for a temporary solution until the theme developer fixes it:https://wordpress.org/plugins/enable-jquery-migrate-helper/

    After that the slider should work properly. Please check it.

    Best Regards,
    Andrea | Kreatura Support Team