Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2501163
Layer slider displaying on front end after WP update
Closed

Comments

  • Kate started the conversation
    August 12, 2020 at 2:20am

    My hosting provider updated my website WP version to the latest and now Layer Slider is not displaying my images on the home page, it's just a large white space. I have made sure I am on the latest version of Layer slider but don't know what else to try.

    UPDATE:

    I worked out it was a conflict with the contact form on the home page, so have turned this off. I just use the WP contact 7 forms plugin for the contact form, does this not work with Layer slider?

  •  244
    Kreatura Support replied
    August 12, 2020 at 7:20am

    Hello Kate,

    Thank you for getting in touch with us!
    There is no compatibility issue with the WP Contact Form 7 plugin. Probably, there was a javascript issue which was related to the Contact Form and it cause the problem with the slider initialization. If you enable it, I will check your site to see the error message. In this case, please let me know.

    Best Regards,
    Andrea | Kreatura Support Team