Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2489326
sliders not working
Closed

Comments

  • Piotr started the conversation
    July 30, 2020 at 10:33am

    Hi 

    Hello

    I had sliders made and working on the site.
    the layer slider was linked to the7 template and the template was last updated to version 6.10

    yesterday or maybe the day before yesterday the sliders stopped working.
    there is something like this in the browser console.

    (index): 158 Uncaught ReferenceError: _initLayerSlider is not defined
         at HTMLDocument. <anonymous> ((index): 158)
         at i (jquery.js? ver = 1.12.4-wp: 2)
         at Object.fireWith [as resolveWith] (jquery.js? ver = 1.12.4-wp: 2)
         at Function.ready (jquery.js? ver = 1.12.4-wp: 2)
         at HTMLDocument.J (jquery.js? ver = 1.12.4-wp: 2)

    today I bought a license and updated the layer slider. the sliders still don't work!
    what should I do?


  • Piotr replied
    July 30, 2020 at 10:49am

    Ok. the problem was litespeed cache

  •  244
    Kreatura Support replied
    July 30, 2020 at 10:52am

    Hello Piotr,

    Thank you for getting in touch with us!
    I'm glad that you have managed to solve the issue. If you will have any question, feel free to ask.

    Best Regards,
    Andrea | Kreatura Support Team