Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2473405
Mobile Load
Closed

Comments

  • IH Bangkok started the conversation
    July 15, 2020 at 4:26am

    Hello,

    We are trying to speed up our site on mobile and provide a good experience, and so we selected the option for the layerslider to "hide" on mobile. However, layerslider will still load and then hide the slider for mobile users. This slows down total page load, shifts the content pretty substantially (which Google stated will impact rankings in 2021), and impacts user experience negatively.

    Am I doing this incorrectly? Or do you plan to add this function as it will be vital in 2021 with Google penalizing websites that have large content shifts which Layerslider creates? 

    I really like your plugin, but I know that Slider Revolution does not load if you disable on mobile. I reallly DO NOT want to switch so hopefully we can find a solution.

    Thank you!

  •  244
    Kreatura Support replied
    July 15, 2020 at 11:20am

    Hello,

    Thank you for getting in touch with us!

    Yes, that's how LayerSlider works right now. This is necessary because hideUnder / hideOver is also widely used to create multiple sliders on the desktop depending on the resolution, e.g. for mobile phones, they switch between portrait / landsape mode to display other sliders and in these cases it is necessary not to start loading the images when the user is turning his phone or resizing the browser, but to have a working slider in the background which appears.
    Not many resources are used by the slider in this case.

    However, we are planning to add a feature in the near future which will allow to better customize these things and disable the slider loading on mobile.

    Best Regards,
    Andrea | Kreatura Support Team