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Everything was fine but halfway through altering slides on a slider it stopped letting me save. Screenshot attached.
Spoke with hosting provider and made sure memory limits were very high.
Hello Greg,
Thank you for getting in touch with us!
A 413 Request Entity Too Large error occurs when a request made from a client is too large to be processed by the web server. If your web server is setting a particular HTTP request size limit, clients may come across a 413 Request Entity Too Large response.
You should increase the post_max_size and upload_max_filesize limit on your server and it should fix this issue. Please check it.
Best Regards,
Andrea | Kreatura Support Team
We already changed the post_max_size to 256M and upload_max_filesize to 64M. The error persists.
Hello Greg,
Thank you for your feedback!
Maybe it cause by max_execution_time or max_input_time.
You should enable the debug mode on your site and check the PHP error logs to see which values you should modify on your server to make it work.
https://wordpress.org/support/article/debugging-in-wordpress/
Best Regards,
Andrea | Kreatura Support Team
Hey Kristof, we also increased those values. I enabled debug mode and the error logs show nothing. Still getting the same error.
I also tried uninstalling and reinstalling.
The problem seems to only affect one slider. I am still able to edit and create other sliders. I can also delete things off of the slider and it will save, but if I try to add anything it will not save.
Hello Greg,
Thank you for your feedback!
You should contact with your hosting provider again about this problem.
Probably you should change some setting in the web server, usually the problem caused by mod_security.
Best Regards,
Andrea | Kreatura Support Team
Hi greg, did you where able to find the solution, i am looking for it for days, tried everthing, nothing works!
Hello Aschwin,
We can also advise you the same. This is a web server issue, which is probably related to mod_security. The web host provider can help you to solve this problem, please contact with them.
Best Regards,
Andrea | Kreatura Support Team