Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2454095
Importing Template
Closed

Comments

  • raf started the conversation
    June 26, 2020 at 1:51pm

    Hi! I'm trying to import templates but I get an "Import Error"

    Any way to resolve this?   Thanks!


  • raf replied
    June 26, 2020 at 2:54pm

    Issue Resolved. Hosting company increased the load time + Memory limit.

  •  73
    John replied
    June 26, 2020 at 5:54pm

    Hi Theresa,

    I'm glad to hear that they were able to solve this issue. We're also attempting to increase the execution time and memory limits in LayerSlider, but sometimes only the host can make those changes depending on the server configuration.

    Please feel free to ask if I can help you with anything else.

    Best Regards,
    John | Kreatura Dev Team