Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2453948
Slider doesn't start - stays white
Closed

Comments

  • Clemens started the conversation
    June 26, 2020 at 11:45am

    Hello my slider does not work after the update and registration. It can be integrated but does not start. I would be glad about a support. 

    THX Clemens

  •  138
    George replied
    June 26, 2020 at 11:59am

    Hi Clemens,

    I checked your site and it seems like that there is a JavaScript error in one of the WooCommerce JS files. Please check the attached screenshot. This issue is not related to the slider, but in some cases, a JavaScript error can break the running of any other JS scripts / plugins on your site. That's why the slider is not loading.

    As I can see, the issue is in the following code:

    2878762633.png

    Where $j( ... ) is pointing to jQuery, but jQuery has no .select2() function. It has only .select() function. It seems like somebody renamed all the .select() functions to .select2() and that causes the issue.

    Best Regards,
    George | Kreatura Dev Team