Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2025, to January 4th, 2026, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2446679
Can't find download
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Comments

  • Denise Hosier started the conversation

    I orignially received layerslider as part of the theme Church and Event. But it needed updating so I purchased a license through FastSpring on 6/2/20. License key 

    When I click on the DOWNLOAD button, it says no downloads available. I need the download to install layerslider. Please give me a link to the downloads. Thanks.

  •  244
    Kreatura Support replied

    Hello Denise,

    Thank you for getting in touch with us!

    You should login to your account in our site where you can download the product.
    https://account.kreaturamedia.com/
    As I see the purchase related to this email address: [email protected] instead of [email protected]

    Please check it and let me know.

    Best Regards,
    Andrea | Kreatura Support Team