Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2446595
Slide not transitioning on mobile devices
Closed

Comments

  • Sarah started the conversation

    Hi, I have an issue with one slider I have created on the homepage of antonyandpatricia.co.uk.

    I have two sliders - one built for desktops, and a second built for mobiles based on the screen size

    The mobile device one has stopped working, the first slide works and then it freezes.

    In my staging site i have deactivated all plugins and I've also tried the page with an alternative theme, but this hasn't resolved the issue.

    Any suggestions as to what could be causing the issue.

    Thanks in advance for your help

    Sarah

  •  244
    Kreatura Support replied

    Hello Sarah,

    Thank you for getting in touch with us!
    Did you solve the issue? I checked your site on my Iphone and the slider works properly.

    Best Regards,
    Andrea | Kreatura Support Team