Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2446014
Layout
Closed

Comments

  • Marcel Rudolf started the conversation

    Sorry but my head in the slider was cut off.

    Means that i can see the complete picture when i create the slide in Wordpress.

    When i set the slider on the page -> online the picture is cut off.

    Could you please check?

    Thank you.

    Kind regards

    Marcel

  • Marcel Rudolf replied

    Please find screenshots

  •  244
    Kreatura Support replied

    Hello Marcel,

    Thank you for getting in touch with us!
    Please send me a temporary wordpress admin or export your slider and attach it for the ticket and I will check your configuration. Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team

  • Marcel Rudolf replied

    [email protected]

    Marie304


    Thank you for your help.

  •  244
    Kreatura Support replied

    Hello Marcel,

    Thank you for the access.
    It caused by that you use full-width sliderĀ and the image is scaled because of this.
    I changed your background image size to cover and position to left top, so now your head is visible.
    Please check it.

    Best Regards,
    Andrea | Kreatura Support Team