Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2440114
Refund
Closed

Comments

  • Mat Barton started the conversation

    Can I get a refund? After checking this out I regretted the purchase as I don't need this slider for my site. I just purchased this a few minutes agao.

  •  244
    Kreatura Support replied

    Hello Mat,

    Thank you for getting in touch with us!

    Our records show that you've already downloaded, installed and used your purchase code to activate the item and its exclusive features on your website. Given the nature of digital goods, it's not possible to "return" them. Therefore we cannot provide you with a refund in this case anymore.

    If you have any question or do you need any help with the plugin or the configuration, then please let me know and I will help you.

     


    Best Regards,
    Andrea | Kreatura Support Team