Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

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  Public Ticket #2426913
Transitions
Closed

Comments

  • ALEJANDRO MARTINEZ started the conversation
    June 3, 2020 at 9:24am

    Hi,

    I am using Layerslider on my landing page. Despite I have been able to use a crossfading transition all the way through, the last transition and the one before had a 3d transition which is not selected and the crossfading transition doens't work.

    Could you please advice on how to solve this?

    Thanks

    A

  •  244
    Kreatura Support replied
    June 3, 2020 at 10:11am

    Hello Alejandro,

    Thank you for getting in touch with us!

    Could you please export your slider and send it to me? Please remove the whitespace characters and '-' from the title, because Ticksy couldn't handle it. Thank you, in advance.

    Best Regards,
    Andrea | Kreatura Support Team

  •   ALEJANDRO MARTINEZ replied privately
  •  244
    Kreatura Support replied
    June 3, 2020 at 11:21am

    Hello Alejandro,

    Thank you for your feedback!
    I meant the attached file title. I couldn't download it because it gives Failed - Server problem.

    Best Regards,
    Andrea | Kreatura Support Team

  • ALEJANDRO MARTINEZ replied
    June 3, 2020 at 11:23am

    Hope this is OK now.

    Best

    A

  •  244
    Kreatura Support replied
    June 3, 2020 at 12:01pm

    Hello Alejandro,

    Thank you.
    The problem was a 3D transition and a custom 2D-3D transition selected for the 1st slide and 4th slide. I modified the settings, so now there is only crossfading.
    Please check it.

    Best Regards,
    Andrea | Kreatura Support Team

  • ALEJANDRO MARTINEZ replied
    June 3, 2020 at 4:40pm

    Thank you. That works however I still don't know why it doesn't show those transitions being activated on my dashboard.


  •  244
    Kreatura Support replied
    June 4, 2020 at 6:37am

    You are welcome!

    Best Regards,
    Andrea | Kreatura Support Team