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  Public Ticket #2423170
I can't activate my plugin
Closed

Comments

  • Prince started the conversation

    An unexpected error occurred. Please try again later. If this error persist, it's most likely a web server configuration issue. Please contact your web host and ask them to allow external connection to the following domain: repository.kreaturamedia.com. If you need further assistance in resolving this issue, please email us from our CodeCanyon profile page.

  •  244
    Kreatura Support replied

    Hello Prince,

    Thank you for getting in touch with us!
    Could you please send me a screenshot about your LayerSlider WP -> Options -> System Status tab?
    You should contact with your sever administrator about allow external connection to repository.kreaturamedia.com.

    Best Regards,
    Andrea | Kreatura Support Team

  • Prince replied

    Attached is the screen shot of the system status.

  •  244
    Kreatura Support replied

    Hello Prince,

    Thank you.
    As I see there is a problem with WP Remote functions.
    Please contact with your server host and ask them to allow external connections to repository.kreaturamedia.com and have cURL and the necessary components intalled.
    It should solve your issue with the activation.

    Best Regards,
    Andrea | Kreatura Support Team