Limited availability during the holidays

Another busy year is coming to its end, and an exciting year lies ahead. In order to get ready for a fresh new start, our team will spend a few days' rest during the winter holidays. Over the holiday break, we will have reduced staffing from December 20th, 2024, to January 5th, 2025, so please be patient if you do not receive a response as quickly as you normally would.

We send our warmest wishes for happiness, health, and success throughout the coming year. Thank you for your continued support, and may you have a peaceful and blessed Happy Holidays!

Okay
  Public Ticket #2423170
I can't activate my plugin
Closed

Comments

  • Prince started the conversation
    May 30, 2020 at 10:06pm

    An unexpected error occurred. Please try again later. If this error persist, it's most likely a web server configuration issue. Please contact your web host and ask them to allow external connection to the following domain: repository.kreaturamedia.com. If you need further assistance in resolving this issue, please email us from our CodeCanyon profile page.

  •  244
    Kreatura Support replied
    June 1, 2020 at 9:10am

    Hello Prince,

    Thank you for getting in touch with us!
    Could you please send me a screenshot about your LayerSlider WP -> Options -> System Status tab?
    You should contact with your sever administrator about allow external connection to repository.kreaturamedia.com.

    Best Regards,
    Andrea | Kreatura Support Team

  • Prince replied
    June 1, 2020 at 9:17am

    Attached is the screen shot of the system status.

  •  244
    Kreatura Support replied
    June 1, 2020 at 9:31am

    Hello Prince,

    Thank you.
    As I see there is a problem with WP Remote functions.
    Please contact with your server host and ask them to allow external connections to repository.kreaturamedia.com and have cURL and the necessary components intalled.
    It should solve your issue with the activation.

    Best Regards,
    Andrea | Kreatura Support Team